Shipping policy

Shipping Policy

We primarily ship within the United States and also offer international shipping to select destinations. Available international shipping options and charges are displayed during checkout.

Order Processing

Orders are processed and shipped as quickly as possible, generally on the same business day or the following business day. Orders placed on weekends or holidays will be processed on the next business day.

U.S. Shipping

Shipping is free on all U.S. orders. Most U.S. orders arrive within 2–3 business days after shipment. Delivery times are estimates and can occasionally be affected by carrier delays, severe weather, holidays, or other circumstances outside our control.

International Shipping

International shipping availability, cost, and estimated delivery time depend on the destination and are displayed during checkout. International customers are responsible for any customs duties, import taxes, or other charges imposed by their country.

Tracking

When tracking information is available, it will be sent to the email address provided with the order.

Address Problems and Delivery Questions

Customers are responsible for providing an accurate shipping address. If you notice an error after placing your order, contact us immediately at info@smartthingz.com. We cannot guarantee that an address can be changed after an order has shipped.

For questions about shipping or delivery, contact us at info@smartthingz.com.